Videos
Gartner_IntelligentAgentDesktops.wmv (5.392,5 kB)
Gartner_IPContactCenterInfrastructure.wmv (4.059,6 kB)
Gartner_OutsourcerTechnologyRequirments.wmv (2.879,0 kB)
Gartner_ProactiveCustomerCare.wmv (3.622,3 kB)
Gartner_VPIntro.wmv (3.417,8 kB)
ImprovingFirstCallResolution.wmv (1.393,6 kB)
ResultsCIO_CentralizedTechnologyModel.wmv (668,7 kB)
ResultsCIO_ImproveDevelopmentTimes.wmv (1.010,0 kB)
ResultsCIO_KeyDifferentiators.wmv (754,7 kB)
ResultsCOO_AboutResultsCompanies.wmv (1.593,9 kB)
ResultsCOO_AdressingKeyPerformanceIndicators.wmv (1.308,9 kB)
ResultsCOO_HowResultsDifferentiatesItself.wmv (1.610,8 kB)